At Sunwalker International Consulting Inc., we may facilitate shipping services for clients involved in international e-commerce or global trade transactions through our affiliated partners. This Shipping Policy outlines the terms related to logistics, delivery timelines, and responsibilities.
1. Scope of Service
Shipping services are only applicable to clients engaging in trade execution or digital commerce facilitation services through our company or its affiliated trading partners.
2. Shipping Methods & Carriers
We coordinate with certified global and regional logistics providers (e.g., DHL, FedEx, SF Express, Cainiao, etc.) based on product type, destination, and urgency.
3. Processing Time
Orders or shipments processed through our network are typically fulfilled within 2–7 business days, depending on supplier readiness and product type.
4. Delivery Time
Estimated delivery timelines vary by region:
North America: 5–10 business days
Asia-Pacific: 7–15 business days
Europe: 7–12 business days
Middle East & Africa: 10–20 business days
Actual delivery times may vary due to customs clearance, carrier delays, or unforeseen circumstances.
5. Shipping Fees
Shipping costs depend on product weight, dimensions, destination, and service level. These fees will be communicated to the client before shipment is confirmed.
6. Customs, Duties & Taxes
Clients are responsible for all applicable customs duties, taxes, and import fees unless otherwise agreed in the service contract.
7. Tracking & Delivery Confirmation
Tracking numbers will be provided once available. Clients can monitor the delivery status directly with the logistics provider.
8. Damaged or Lost Shipments
We are not liable for packages lost or damaged in transit unless explicitly covered under an insured logistics agreement. Clients should inspect shipments upon arrival and report issues within 3 business days.
9. No Direct Physical Inventory
Sunwalker International Consulting Inc. does not warehouse or handle physical goods directly. All logistics are coordinated through third-party or client-appointed fulfillment partners.
10. Contact Us
If you have any questions regarding shipping arrangements or need assistance, please contact us:
